Shipping policy

Last updated October 10, 2026

Shipping and Processing

Original watercolors and fine art prints are carefully packaged and shipped via USPS within 1–3 business days. We currently ship within the United States only. You will receive a tracking email when your order ships.

Shipping Address and Returned Packages

Please provide a complete shipping address that accepts USPS deliveries.

If USPS does not deliver to your address, contact us at info@bethwhitneystudio.com before placing your order so we can discuss shipping arrangements.

If you do not notify us in advance and your package is returned because USPS cannot deliver to your address, you will be responsible for the cost of shipping it again. We will confirm a deliverable address and arrange payment before reshipping.

Delivery Estimates

USPS Ground Advantage typically delivers within 2–5 business days after shipment in the contiguous United States. Deliveries to Alaska, Hawaii, and other noncontiguous destinations may take longer.

Delivery estimates do not include processing time and are not guaranteed. Weather, holidays, and carrier delays may affect arrival times.

Packaging

Materials that directly contact your artwork such as mats, backing, mounting tape, and sleeves are acid-free and archival quality.

Original paintings are protected in a sleeve and secured between sturdy foam boards inside a shipping box. Prints ship in protective archival packaging, either flat in a rigid mailer or box, or carefully rolled in a sturdy tube, depending on size. Orders with multiple print sizes may arrive in separate packages.

Whenever possible, packaging is sourced from U.S. manufacturers and is recyclable. 

Delayed, Lost, or Damaged Orders

If your order is delayed, check the tracking information first. Tracking updates can occasionally lag behind a package’s progress.

For help locating a package, email info@bethwhitneystudio.com.

If your artwork arrives damaged or incorrect, please contact us within 10 days of delivery, as described in our Return & Refund Policy.

E-Gift Cards

E-gift cards are delivered by email and do not require shipping. To send one directly to a recipient, use the gifting option on the product page.