Refund policy
Because each piece of artwork is carefully created, printed, and packaged, all sales are considered final.
Damaged or Incorrect Orders
If your artwork arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at info@bethwhitneystudio.com.
Please include your order number and photos of the artwork and packaging. We will work with you to arrange a replacement or refund as appropriate.
Return Requests
Returns are not accepted for reasons such as:
- Change of mind
- Ordering the wrong size
- Color variations between device screens and printed artwork
- Accidental purchases
If there is an exceptional circumstance, please contact us and we will review requests on a case-by-case basis.
Any return approved by Beth Whitney Studio must be received in its original condition and packaging. Items returned damaged, altered, or unsellable may not qualify for a refund.
Refunds
Approved refunds will be issued to the original method of payment after the returned artwork has been received and inspected.
Original shipping charges are non-refundable.
Gift Cards
Gift cards are non-refundable and cannot be redeemed for cash.
Contact
Questions about returns or damaged orders may be directed to:
Beth Whitney Studio, info@bethwhitneystudio.com